Top 5 Objections in Network Marketing and How To Handle Them.
Effectively Objections are an inevitability with recruiting in network
marketing. Even some of your most serious prospects will have objections just
prior to signing up.
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1) How much money are you making?
3) I don’t have the time.
4) I don’t like to sell or I don’t know how to sell.
It’s actually a good sign because they are either 1) slowing
down the process to ensure they understand everything before they make that big
decision or 2) they are testing you to evaluate your strength as a good sponsor and that you are the leader they
are seeking.
Here are some important points in handling objections:
Neutralize
Objections-always validate their objection by complimenting and/or agreeing
with the prospect’s concerns. This acts to decrease the objections potency.
Good Objection Phrases can be: “I can respect that.” “I can appreciate that.”
“Thanks for sharing that concern.” “That’s exactly how I felt when I first
started.“
You can actually
bring up the objection yourself before the prospect does, thereby deflecting it
before it even occupies their mind.
Assume the sale.
Always make sure
you have appropriately went through a ‘discovery process’ with your new
prospect. This is a process where you build rapport and gain their trust as
well as recognize their ‘why’.
When possible,
reply to their questions and concerns with a question. As long as you are the
one doing the asking, you will hold all the power.
OK so here are those dreaded objections…..
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1) How much money are you making?
Best Response: “It’s not about how much money I am making,
it’s about how much money you are capable of earning.”
This focuses the question back onto them. You want them to
know it is irrelevant whether you are making $200 or $20,000/month, what is
relevant is the kind of success they can obtain. Stress the opportunity, if
they can see that it is a great opportunity than you have them sold. Their success is limited only by their own
limitations, not someone elses and that is the beauty of being in business for
themselves.
2) Not sure I can afford it.
This question is dependent on your discovery process. Have
you established their why? If it has anything to do with earning more money,
then you need to re-direct them back to this.
“You shared with me earlier that you value having enough
money to put your kids through college.” (or wanted more money for retirement,
or more money to spend more time at home with your family, etc.)
or, “If I could show you a way to create a positive cash
flow for your family without changing what you are currently doing, would you
be opposed to looking at what I have to offer?”
Again, you are addressing their objection with a question,
you are making them think inward and reflect, rather them asking you all the
questions and having to defend yourself.
3) I don’t have the time.
Make their objection become their reason.
You can ask, “If you keep doing what you are currently
doing, do you think that over the next 5 years you will have either more or
less time? With network marketing you
can leverage your time through the efforts of others.”
or, “If I can show you a way to get some of your time back
by leveraging the efforts of others, would you be willing to carve out 7-10
hours per week towards this goal?”
or, “Prior to joining this business, someone once asked me
what the definition of insanity was. They told me it is doing the same thing
over and over and expecting a different result. Do you agree with this
definition?”
or, “Do you want to continue spending all your time building
someone elses dreams or is it time you devoted your precious time towards
building your own dreams?
4) I don’t like to sell or I don’t know how to sell.
“That’s great because neither do I! We encourage people to
hand out tools to do the talking for them with a professionally crafted
presentation. You are the messenger, not the message.”
or, “Did you ever mention a great restaurant or movie to a
friend? Did you ever get paid for the recommendation? Our business will pay you
for recommending something that you already believe in and which holds value to
you.” or, “The other part of our business is about coaching and working with
and inspiring a team. Would you have any problems inspiring others if it were
to directly benefit you financially?”
5) Is this a pyramid scheme?
Edify your company through third party validation. Emphasize
the sustainability and soundness of your business and financial model.
A great way around this objection is to outline the
similarities network marketing has with the business models of the insurance
and real estate industries.
You could mention famous people who have been involved in,
actively promote or started network marketing companies in recent years: Robert
Kiyosaki (see “Business of the 21st Century”), Donald Trump, Warren Buffet,
Richard Branson-all are billionaires thanks to network marketing.
The key is to not get into a fighting match, do not try to
convince. But if your company has some impressive data and credibility, now is
the time to bring this up. The facts will speak for themselves. It’s even
better if you have a physical copy of a well-known publication, (i.e. Money
Magazine, Forbes, etc.) with your company being featured or awarded in it.
Hope that helps with managing objections. The key is just
being prepared for when they arise, and practice, practice, practice. The more
comfortable you are with handling common objections the more at ease and
confident you will come across.
By Renee Harrison,